Privacy Policy
RM Pro – A Product of Research Mart Services Private Limited
Effective Date: 20 February 2026
1. Introduction
This Privacy Policy describes how Research Mart Services Private Limited (“Company”, “Research Mart”, “we”, “our”, “us”) collects, uses, stores, and protects personal information when you use:
RM Pro mobile application
Website https://researchmart.in
Related services, SMS alerts, WhatsApp alerts, research reports, and subscriptions
Research Mart Services Private Limited is a SEBI Registered Research Analyst (Registration No. INH000009694).
By using RM Pro, you agree to this Privacy Policy.
2. Information We Collect
A. Personal Information
When you register, subscribe, or contact us:
Name
Email ID
Phone number
PAN / KYC details (if required for compliance)
Address
Payment information
These are needed for account creation, compliance, and service delivery.
B. Financial & Trading Information
If you use research services:
Trading experience level
Risk profile
Investment preferences
This is used to provide suitable research insights.
C. Device & Usage Data
Automatically collected:
IP address
Device type
App usage logs
Notification activity
Used for analytics and service improvement.
D. Communication Data
When you contact support or receive alerts:
SMS logs
Call logs
WhatsApp messages
Email communications
Used for customer service and compliance tracking.
3. How We Use Your Information
We use data to:
Provide RM Pro research services
Deliver stock recommendations & alerts
Process payments & subscriptions
Meet SEBI / KYC compliance requirements
Improve app features and analytics
Prevent fraud or misuse
Provide customer support
We never sell your personal data.
4. Legal Basis for Processing
We process your data under:
User consent
Contractual obligation (subscription services)
Legal compliance (SEBI, GST, KYC regulations)
5. Data Sharing & Disclosure
We may share data with:
A. Service Providers
Payment gateways
SMS / WhatsApp providers
Cloud hosting services
KYC verification providers
Only minimal required data is shared.
B. Regulators & Authorities
If required by law, SEBI, or court orders.
Research Mart is a regulated Research Analyst entity.
C. No Third-Party Marketing Sale
We do NOT sell or rent your data to advertisers.
(This aligns with your Noomo dashboard-privacy philosophy you mentioned earlier 👍)
6. Data Security
We protect your data using:
Secure cloud storage
Encryption
Role-based access control
Audit logs
Regular security updates
Your passwords are encrypted and cannot be read by staff.
7. Data Retention
We retain data:
As long as account is active
As required by SEBI / legal record rules
Up to 8 years for compliance
After that, data is securely deleted.
8. Cookies & Tracking
We use cookies for:
Login sessions
Analytics
Performance improvement
You can disable cookies in browser settings.
9. Your Rights
You may:
Request access to your data
Correct inaccurate info
Request account deletion
Withdraw consent
Contact: compliance@researchmart.in
10. Investment Disclaimer
RM Pro provides research services only.
No guaranteed returns
Markets involve risk
Users take their own trading decisions
(This is mandatory for SEBI RA platforms.)
11. Children’s Privacy
RM Pro is not for users under 18 years.
We do not knowingly collect children’s data.
12. Third-Party Links
Our app or website may link to brokers or trading platforms.
We are not responsible for their privacy practices.
13. Changes to Privacy Policy
We may update this policy.
Latest version will always be on:
14. Contact Information
Research Mart Services Private Limited
SEBI RA No: INH000009694
Registered Office:
1003 Bhoomi Gardenia 2, Plot No.10, Sector 20, Navi Mumbai – 410218
Principal Office:
Shree Krishna Divine, Mari Mata Square, Indore, MP
Email: compliance@researchmart.in
Phone: +91 9289276444
